Privacy Policy
Effective Date: January 2025
The Coaching Friend, LLC. respects your privacy and is committed to protecting the personal information you provide to us through your use of our website and health and wellness coaching services. This Privacy Policy outlines how we collect, use, store, and protect your information, and your rights concerning your personal data. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
• Sign up for services
• Subscribe to our newsletters or other communications
• Complete forms on our website
• Contact us for inquiries or customer support
The types of personal information we collect may include:
• Personal Identifiers: Name, email address, phone number, home or work address
• Health-Related Information: Information you provide during coaching sessions or through intake forms, such as your health history, goals, and lifestyle habits
• Payment Information: Billing and payment details provided when you purchase services from us
• Technical Information: IP address, browser type, and usage data collected when you visit our website
We do not knowingly collect or process sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or criminal records unless voluntarily provided by you during coaching sessions.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and manage our health and wellness coaching services
• To personalize your coaching experience based on your specific needs and goals
• To process transactions and billing
• To communicate with you regarding appointments, services, promotions, or updates
• To improve our website and services through analytics and feedback
• To comply with legal obligations, such as record-keeping and reporting
3. Sharing of Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:
• With Service Providers: We may share information with third-party vendors who provide services to help us operate our website and business (e.g., payment processors, email service providers), and only to the extent necessary to perform those services.
• With Legal Authorities: If required by law, we may disclose your personal information to governmental authorities or third parties in response to legal requests, court orders, or to exercise our legal rights
• Business Transfers: In the event of a merger, sale, or reorganization of our business, your information may be transferred to the successor entity, subject to the same privacy protections.
4. Security of Information
We take the security of your personal information seriously. We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee the absolute security of your data. You are responsible for maintaining the security of your account credentials.
5. Retention of Information
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period has expired, we will securely delete or anonymize your data.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights concerning your personal information:
• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request corrections or updates to your personal information if it is inaccurate or incomplete.
• Deletion: You may request the deletion of your personal information, subject to any legal obligations requiring us to retain certain data.
• Withdrawal of Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time.
• Objection: You have the right to object to certain types of data processing, including direct marketing.
To exercise these rights, please contact us using the contact details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. Cookies are small text files that are stored on your device when you visit our site. You can control cookies through your browser settings, and you may disable them if you choose. However, disabling cookies may limit your ability to use certain features of our website.
8. Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting to our website. Your continued use of our services or website after any modifications constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: sally@thecoachingfriend.com
This Privacy Policy is intended to ensure transparency and protect your privacy. By using our website and services, you agree to the terms outlined above.